HOW CAN I HELP MY STUDENT?
Encourage him/her to take care of their Chromebook and keep it charged and protected. Remind them that it is a school-owned machine and needs to be returned in good condition.
Monitor your student while he's on any computer with Internet access. While the school has monitoring software it is still up to parents to teach children what is acceptable and what is not.
It is highly recommended that you purchase the insurance offered through the district. It is vastly less expensive than almost any repair and is not limited to one incident during the year.
Ask your student where his/her Chromebook is and make sure they bring it into the house overnight. Extreme cold and heat can damage the machines. This also reduces the risk of theft.